By Monica Popescu, Coca-Cola HBC Business Systems Solutions - SC/Quality Solutions Manager, Coca-Cola HBC and Zoltan Syposs, Ph.D., Coca-Cola HBC QSE Director, Honorary Associate Professor University of Szent Istvan / Food Science Department Hungary
The days of a restaurateur taking business decisions only on the basis of intuition are over. Technological innovations, often borrowed from other industries, have given restaurants the chance to delve deeper than ever into the demands of their customers, the performance of their employees, and the key operational metrics. With access to this information, data analysis has become a key tool in order not only to make lucrative improvements but also to stay relevant in a more competitive marketplace. Upserve is the magical ingredient that enables restaurateurs to thrive, with all they need to run a restaurant successfully in one hub. The mission of Upserve is to showcase the best restaurant technology in one place and make it work for the customers. The company offers market-leading POS cloud for restaurants and seamless integration with leading third-party restaurant applications through the Upserve global marketplace. Upserve is one of the industry’s first products to offer a fully customized POS app for Android as well as iOS.
Thousands of restaurant owners and employees rely completely on Upserve POS to make shifts smoother. Training mode allows staff to exercise with the actual menu of the venue, master checks or hold items and check guests without a glitch. More than 8,000 restaurants use Upserve to maintain relationships with more than 57 million active diners, process annual sales of over $9.9 billion and serve more than 36 million meals a month.
Tock, an Upserve solution, is a comprehensive booking and table management platform meant to help restaurants, bars, and wineries run smarter businesses and showcase their unique culinary experiences while offering superior hospitality. By synchronizing POS data between Breadcrumb and Tock, partners can perceive and display a clear picture of both online and in- restaurant purchases per guest through CRM, reporting, and Tock service.
Upserve, the industry’s leading full-service management platform for restaurants, has released its latest point of sale, Upserve POS, which is now available on android specifically for the hospitality industry. Such durable android terminals have an EMV payment feature and can be hardwired to give additional Internet reliability. Upserve POS is not a typical point of sale, and it is formerly known as Breadcrumb. It is the most intuitive, cloud-based POS for restaurants and is part of the Upserve Platform: an end-to-end management system that combines Upserve POS data with payment processing and provides insights to strengthen guest experiences, increase productivity, and boost profits. Upserve POS is the market leader in easy-to-use, reliable management solutions for restaurants.