ABB's FLexBuffer Is Scaling up its Customer Experience

Food and Beverages Tech Review | Monday, January 17, 2022

FlexBuffer’s flexible storage management software adds to the system’s versatility by optimizing it for buffering, storing, and sequencing tasks.

FREMONT, CA: With the debut of its FlexBuffer, application cell, ABB is responding to the growing consumer demand for variety and quick delivery. FlexBuffer offers a highly adjustable multi-functional solution for handling several activities such as sequencing, buffering, storage, and order aggregation for logistics, healthcare, food and beverage, consumer packaged products, restaurants, and retailers.

Labor shortages and the requirement to provide flexible, fast direct-to-consumer (D2C) delivery services are among the issues that operators in various industries are encountering in satisfying consumer expectations for faster delivery of an expanding range of items. The key to addressing these issues is automated products handling, but most systems on the market today are huge, expensive to install, and lack the flexibility to provide the buffering and order sequencing capabilities that businesses require. These issues are addressed with FlexBuffer.

Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

FlexBuffer is a versatile and cost-effective multi-functional system for efficiently processing a wide variety of customer orders. It consists of an ABB robot, a suite of grippers, a software package, storage racking, and infeed and outfeed conveyors that feed and dispatch goods and software that connects with WMS, ERP, and AMS systems manages incoming orders. The software regulates the storage and retrieval of mixed items, preventing accidents and maximizing storage capacity. The robot uses information from the software to place things in the correct rack places based on the order in which they must be delivered.

When items need to be collected, the robot may pick them up in the proper order and set them on the outward conveyor, ready for delivery. By ordering goods in pre-defined sequences, companies can meet delivery deadlines and fulfill customized orders with the correct item weights, temperatures, and other order-related variables.

The FlexBuffer can also assist businesses in forming an Order Consolidation Buffer (OCB), which allows goods to be temporarily stored before being processed. Both single and mixed item variants of the FlexBuffer are available. The single-item version is designed to handle ordinary shipping boxes. In contrast, the mixed item version adds flexibility with an adjustable gripper that can handle objects such as parcels, trays, and crates.

FlexBuffer can carry up to 50kg in the total payload. The solution has a storage capacity of 600 totes and can sequence at a rate of 500 cycles per hour. FlexBuffer’s flexible storage management software adds to the system’s versatility by optimizing it for buffering, storing, and sequencing tasks. The software ensures that operations can quickly be scaled up to meet changing demands because it can operate single or many FlexBuffer cells. This scalability is especially beneficial for smaller facilities that require more adaptable and flexible storage and retrieval solution, such as retail outlets, pharmacies, hospitals, and fulfillment centers.

Customers may track the progress of their order at any time using the program, which helps to fulfill the increased demand for live order tracking. ABB offers a wide variety of value-added services aimed to improve the performance, uptime, and durability of FlexBuffer and its modular cell portfolio to ensure customers can reach maximum productivity.

Fully Autonomous Mobile Robots (AMRs) are now available from ABB, allowing logistics operations to be much more flexible. ABB is a firm that can offer a complete portfolio for the next generation of flexible automation, thanks to its recent acquisition of ASTI Mobile Robotics Group (ASTI), a prominent global manufacturer of AMRs.

FlexBuffer’s advantages have already been demonstrated in a variety of applications around the world. A pharmaceuticals storage and bin-picking application at China’s Shanghai 7th Hospital, an automatic retail store for Chinese mobile communications firm Huawei that allows customers to pick up their mobile phone orders via an automated booth, and an order picking system for British retailer John Lewis & Partners are among the pilot installations.

More in News

In recent decades, the food and beverage manufacturing industry have experienced significant growth with the invention of new products. With an ever-growing population, food manufacturing companies also need to keep up with the demands of their customers. Automation has become an important part of the industry to meet the growing food industry's demands as it has changed the food manufacturing industry by bringing efficiency and consistency to the products. IoT advancements and consumer expectations of improved food quality and safety have prompted the food industry to automate most industrial processes. Also, the growing demand for advanced and processed packaged foods, as well as food safety regulations, have significantly boosted the demand for automation. Palletizing and depalletizing, packaging and repackaging, pick and place, grading and sorting, processing, and logistics have all been simplified by automation. There are many benefits to automating food production that is elaborated on below: The need for better quality control: The quality of food remains a top concern for both producers and consumers. Detecting and isolating defects is easier when packaging and processing are automated. By doing so, defective products are prevented from entering the market, and underlying manufacturing errors are corrected. The food and beverage supply chain involves so many workers, processes, and touchpoints that it can be difficult to track and monitor food. It's challenging to guarantee food safety and traceability in a system that has so many mechanisms. Automation, however, can completely change that. Defects and issues can be detected much earlier in the supply chain using the right systems. Detecting problems during processing or packaging can reduce the number of problematic goods entering the market. Automation can help organizations resolve any issues along their supply chain. Contamination can be controlled and eliminated using the appropriate cooling and air compressor systems. By using analytics and automation, goods and foods can be better protected along the supply chain. Safety for workers is improved: Food processing can be simplified by combining machine vision and automation. AI, automation systems, and modern robotics are often used to control repetitive and even dangerous tasks. By doing so, organizations can spare human laborers from the dangers and accidents of a particular activity. Long-term, increased safety, and protection for the workforce can also reduce maintenance and operation costs. Furthermore, it can lead to wider and faster adoption of novel regulations and standards among the entire workforce. With automation, it is possible to simply update the existing hardware and software to be compliant, saving the trouble of updating everything else, such as safety gear for the workers. Boosting efficiency: In some cases, machines or automation systems can perform work faster and better than human laborers. It is impossible for a machine to tire or slack off unless it has a malfunction. In other words, modern technologies won't replace workers outright but rather enable them to work more safely, better, and faster alongside them. The order fulfillment process can be made more efficient by deploying AI and automation robots inside warehouses. In addition, it speeds up the entire system, so customers get their items faster. It also improves workers' performance and safety, eliminating unsafe tasks or mechanical work. Food manufacturers can improve food safety, provide consistent quality, and unprecedented traceability, and that is because of automation. ...Read more
A food processing line has little tolerance for delay. Raw ingredients arrive with limited shelf life, equipment must withstand frequent cleaning and finished products need to meet the same specification hour after hour. Food processing transforms agricultural products into packaged, preserved or prepared foods through activities ranging from cutting and freezing to mixing, cooking, fermentation and packaging. Scale gives the industry substantial economic weight. USDA’s Economic Research Service reports that US food and beverage manufacturing establishments employed roughly 1.7 million people in 2022, representing a significant part of manufacturing employment. Meat, bakery, beverage, dairy and fruit and vegetable processing account for very different production environments, making technology requirements equally varied. Margins can leave little room for mistakes. Commodity prices move, energy costs change and retailers resist unnecessary price increases. A processor that loses a few percentage points of usable product during trimming, changeovers or packaging may be discarding profit alongside food. Yield Becomes a Technology Question Processors have always measured output against raw material inputs. Better sensors and production data now make it possible to inspect losses at more precise points on a line. Machine vision can identify defects, incorrect labels or package problems without relying entirely on manual inspection. Automated portioning equipment can reduce variation when products need to meet specific weights. Small gains become financially meaningful when repeated across millions of units. Food variation makes automation harder than it looks. Potatoes, chicken breasts and strawberries are not manufactured components with identical dimensions. Equipment must cope with differences in shape, moisture and texture without damaging usable product. Changeovers add another complication. A plant producing several recipes may need to clean equipment and reset lines between products. Faster changeovers improve equipment utilization, but allergen controls and sanitation procedures cannot be rushed simply to gain production time. Labor Shapes the Automation Case Food manufacturing remains labor intensive in many categories. Employees sort products, operate machinery, perform quality checks and maintain equipment under conditions that may be cold, wet or physically demanding. Automation is attractive where tasks are repetitive or difficult to staff. Robots have become more capable at packaging and palletizing, while advances in vision make variable food products easier to handle. “Safe food has to emerge from the line at the required quality, quantity and cost.” Economics differ by plant. High-volume lines producing the same product can justify specialized machinery more readily than facilities with frequent recipe changes and shorter production runs. Maintenance skills also matter. A robot that removes several manual tasks introduces equipment that technicians must troubleshoot. Processors need to account for engineering and maintenance capability before assuming automation will simply reduce labor requirements. Safety Starts Inside the Process Food safety remains the industry’s unforgiving requirement. The CDC estimates foodborne disease causes about 48 million illnesses in the United States each year. Processors sit at an important point in prevention because contamination can spread through large production batches before products reach stores. The FDA’s Food Safety Modernization Act emphasizes preventive controls for covered facilities. Processors need to identify relevant hazards and establish controls where required rather than depend solely on finished-product testing. Environmental monitoring can help detect pathogens in processing environments, particularly where ready-to-eat foods are exposed after a kill step. Laboratory results provide evidence, but plant design and sanitation remain fundamental. Connected monitoring equipment can also produce better records for temperature, cleaning or other process variables. Digital data is useful when employees can respond to deviations rather than simply accumulate more measurements. Traceability Moves Closer to Production A recall becomes far harder when a processor cannot quickly identify which lots used a particular ingredient. Accurate lot records reduce the amount of product that may need to be held or removed. FDA’s Food Traceability Rule establishes additional recordkeeping requirements for foods on the Food Traceability List. Federal implementation timing has changed, but the commercial reason for better traceability remains intact. ERP and manufacturing systems can connect ingredient receipts with production runs and outbound shipments. Integration quality matters. A supplier lot written on a paper form outside the digital record can break the chain precisely when investigators need it. Cybersecurity Reaches the Plant Floor Modern food plants contain more connected production equipment than earlier generations. Industrial control systems, sensors and remote maintenance links improve visibility while creating another security concern. A cyber incident can interrupt production even when no food data is stolen. NIST’s Cybersecurity Framework gives manufacturers a useful reference for identifying assets, protecting access and preparing for recovery. Legacy machinery complicates the task. Equipment can remain productive for decades, long after its original control technology becomes difficult to secure. Replacement is not always financially reasonable, making network segmentation and controlled access important safeguards. Processors Demand Practical Returns Mature food processing technology providers understand sanitation, line speed and product variation rather than importing generic factory tools. Equipment needs to survive the actual environment where employees will use it. Buyers should calculate savings from yield, downtime and labor against installation, maintenance and cleaning requirements. A technology that slows sanitation every night can erase productivity gained during the production shift. Food processing will become more automated, but progress will be uneven. High-volume tasks with measurable losses will attract investment first, while processes requiring dexterity or frequent changes will retain more human work. The industry’s technology test remains unusually concrete. Safe food has to emerge from the line at the required quality, quantity and cost. Automation and data earn their place when they improve that equation without making the plant harder to clean, maintain or trust. ...Read more
Restaurant discovery now produces more input than many diners can use. Reviews, social feeds, saved posts and reservation apps compete for attention, yet much of that information remains detached from a person’s actual dining history. Automatic mapping shifts the buying question from content volume to evidence quality. The issue is whether a platform can turn real visits into a useful record without asking users to build another logging habit. Manual check-ins produce fragile data. People forget them or record only memorable outings, leaving a distorted history. Buyers should look closely at visit detection and correction. A platform needs enough accuracy to distinguish real meals from nearby merchants, then make wrong matches easy to fix. Coverage should persist during travel and ordinary routines without forcing users to open the app. Incomplete histories weaken memory value and later recommendations. Privacy complicates the model because richer histories depend on sensitive signals. Continuous location tracking may offer broad coverage, but it raises battery and precision concerns while widening the amount of location data collected. Transaction-based methods reduce some exposure, yet they create different questions around consent and account access. Executives should understand what data the platform receives and what it suppresses. User control over mapped visits matters just as much. Clear edit and deletion paths turn privacy promises into visible product behavior. A map also needs to earn repeat use. A static archive may satisfy curiosity once, and then become another neglected profile. Stronger products convert accumulated history into decisions people make repeatedly, especially where to eat next and whose taste to trust. Observed behavior should supply that payoff rather than generic popularity. Recommendations gain relevance when a person’s dining patterns shape the result and trusted contacts provide useful social context. The map then functions as both memory and discovery. “Zest Maps uses optional card linking through Plaid to identify restaurant visits and can import up to two years of prior dining history, giving users an established map from the start.” Social discovery brings its own quality test. Anonymous ratings compress different tastes into a public score, while creator-led suggestions may reward visibility more than fit. Verified visits give users a more concrete signal because they show where someone actually ate, not merely what was saved or praised. Selective sharing is equally important. A dining history mixes personal memory with social information, and products that expose too much may discourage participation. Retention depends on the relationship between capture and payoff. The system should become more useful as history accumulates without requiring constant curation. Buyers should favor platforms where passive recording builds a credible base and each additional visit sharpens later discovery. The balance keeps the product useful after initial novelty fades and tests whether automatic mapping becomes a habit rather than another abandoned app. Zest Maps fits this buying logic closely. It uses optional card linking through Plaid to identify restaurant visits and can import up to two years of prior dining history, giving users an established map from the start. It avoids continuous GPS tracking and lets users correct or remove mapped visits. It does not show spending amounts, while Plaid handles bank authentication so Zest Maps does not store card credentials. Its Fresh Picks, a personalized restaurant recommendation feature, draws on actual dining history, while friend-based discovery shows where trusted contacts have genuinely eaten. For executives prioritizing low-effort capture and user control, Zest Maps merits serious consideration because its recommendation layer is grounded in verified behavior rather than manual check-ins or anonymous reviews. ...Read more
 Beer manufacturers have long managed supply and demand fluctuations driven by seasonal trends, shifting consumer tastes, economic shifts, and marketing efforts. However, recent developments have introduced unprecedented challenges. While some producers are seeing demand surge due to changing consumer behaviors, others are scaling back operations in response to global economic pressures. Now more than ever, aligning operations, safety standards, and supply chain resilience is essential for long-term success. Moreover, adapting to the evolving marketplace and consumer preferences in the wake of our unpredictable and complex environment demands significant adjustments. As consumer shopping behaviors and retail strategies adjust to this new reality, those in the beverage, food manufacturing, and retail sectors must innovate and acquire new skills to succeed in this altered landscape. Food manufacturers encounter three key challenges in maintaining productive operations. Keeping Employees Safe Ensuring the safety of employees in a beer operation is of utmost importance for various reasons. Firstly, it is the company's moral responsibility to safeguard the well-being of its workforce. Moreover, giving priority to worker safety creates a positive work environment, which in turn boosts morale and productivity. Additionally, implementing safety measures such as providing ample personal protective equipment (PPE) and enhancing cleaning procedures protects employees' health. It reduces the risk of operational disruptions caused by illnesses or absences. It is crucial to simplify the process for companies to ensure employee safety as it facilitates compliance with regulations and standards, reduces administrative burdens, and allows businesses to concentrate on their core operations. Ultimately, by placing worker safety as a top priority, beer manufacturers can ensure business continuity and uphold the integrity of their manufacturing processes. Increased Productivity In the face of shifting consumer preferences, beer producers are navigating the complex task of aligning supply with demand. As some companies experience a spike in consumer interest, they must have complete oversight of their processes to handle their capacity needs adeptly. This situation demands agility and efficiency, allowing them to either mitigate the impact of varying demand on profit margins or ramp up production to satisfy growing needs. Despite these hurdles, food and beverage companies remain optimistic about their prospects and confident in their ability to come ahead by leveraging digital technologies. Axiflow Technologies contributes to this shift by providing automated equipment solutions that streamline production processes, improve efficiency, and support companies in meeting fluctuating demand. Meets Changing Customer Preferences          Companies in the food industry must recognize that, even though the pandemic has passed, they must continue analyzing trends and accessing predictive insights into what consumers are likely to purchase. Sweet Robo offers AI-driven robotic automation solutions that optimize food production processes, increasing efficiency and reducing human error in manufacturing. The restrictions on social distancing and prohibitions on large gatherings during the COVID-19 pandemic led to a decrease in beer consumption at public events such as concerts and sports games, adversely affecting brewery revenues. This was because the profit margins on beer sold in supermarkets are significantly lower than those sold at events. The shift in consumer habits has posed challenges for food manufacturers in predicting market demand accurately. Traditional buying patterns can no longer be relied upon as accurate indicators of future trends. Leveraging technology becomes integral for food manufacturers in navigating these obstacles, assisting them in adjusting to and succeeding amidst consumers' changing preferences. ...Read more
Top