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By Food and Beverages | Wednesday, July 17, 2019

Quick-service restaurants have been a leader in the innovation of hospitality and since people are becoming more mobile and busier, it plays an extensive role in improving the guest experience.

FREMONT, CA: The creation of the Internet of Things (IoT) in the market has made consumers increasingly aware of the probable benefits in the commercial space. It is an exciting time for the quick-service restaurant-driven technologies where they can focus on the affordable and accessible commercial IoT. 

Features such as the kiosks, online or mobile ordering systems, and customer location tracking, broadly improves order accuracy and reduces customer wait times. It is followed by the rise in ticket sizes and higher customer loyalty along with improved employee schedules, time logging, and asset tracking at the back-of-house. IoT applications bring with them the promise of improved revenues despite being fraught with risk and complexity. The security of IoT devices has been a stable discussion in the residential space due to violations that compromise data and turn devices into malevolent actors.

IoT provides the computing power essential to facilitate data processing near the source and allows tasks to execute with nearly no delay by reducing network traffic. By developing an IoT solution in-house can be expensive so, it is vital to ensure that is achieved precisely.

A secure and scalable edge architecture model drastically lowers access barriers, and edge-capable wireless gateways bring IoT applications on to a single access point at an affordable scale.

Location Tracking: The service increases customer interaction with the brand’s mobile application while increasing ticket sizes, and order accuracy.

Equipment Monitoring: It can be implemented in kitchens, POS systems, and other critical devices. Malfunctions can be avoided by setting up alerts to avoid trouble before it occurs.

Partnership: To deal with a blend of indoor and outdoor spaces, security concerns over very public infrastructure and the combining of multiple devices requires both a manufacturing and a software partner. Commercial IoT partnerships empower business owners by making sophisticated systems easy-to-use, convenient to install, and simple to manage. The outcome for quick-serves has given efficient operations, more pleased customers, and an increase in revenue for the business.

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