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Using Technology to Reshape the Restaurant Experience

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Key Features of Restaurant POS Software

By Douglas Brown, Director of Technology, Compass Group

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How Technology can efficiently Optimize Restaurant Operations?

Food and Beverages | Monday, January 17, 2022

Executive chefs or kitchen managers can easily organize menus and generate food costs for standard or special-order items.

FREMONT, CA: The food that is the heart of the Restaurant is prepared in the backend. This increases the importance of operations at the backend. The time required to prepare a dish, the inventory, the menu, the generation of kitchen waste, cleaning, and hygiene needs to be checked. It will be made more comfortable with Technology. A Kitchen Display System is an intrinsic part of the restaurant kitchen operations. The KOT goes directly to the respective food-prep station, and the estimated delivery time becomes more accurate. In addition, proper communications improve the customer experience and reduce the scope of errors among the kitchen staff.

Keeping an inventory check becomes easy with a restaurant management POS. The software sends real-time alerts whenever an item reaches its reorder level. This ensures that owners never order an already available item or the kitchen runs out of an essential thing during a busy hour of the day.

Improved Marketing and Customer Engagement 

One cannot sell until he is visible to his clients. Here's where it's critical to consistently promote the Restaurant and its offerings and communicate with your customers. While offline promotions are beneficial, they can be costly compared to internet outlets. Online channels have a greater reach and are also more cost-effective.

One can add his Restaurant to Google, which will make it easy for all of their potential consumers to find the Restaurant.

Restaurants can make their Website and social media pages to keep their customers informed about what's happening at the Restaurant. Restaurants can integrate their business with several online delivery services to deliver meals to eager clients' doorsteps while increasing their online profile.

Customers can also leave feedback on online delivery sites. This will assist owners in grasping their perspective on their Restaurant and possibly initiate a dialogue with them.

Restaurants can use the information from their customer database for email and SMS marketing campaigns.

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