Pioneering Technology and its Way of Serving Food

With AI assistance, restaurants can now count on automated processes to handle voice orders from mobile applications, kiosks, drive-thru, and others. A customer can walk up to a premise and start placing an order without any point person to get the order through.

FREMONT, CA: In the digital era, businesses that fail to implement pioneering technologies are at substantial risk of falling behind their opponents, and no industry is excused from this belief. One sector that is currently undergoing a groundbreaking transformation at the moment is the restaurant industry.

On top of enhancing ordering, rostering, and stocking methods, AI-powered customer-facing technology progressions have made great strides in recent years, potentially boosting sales and further augmenting customer experiences.

Here are three instances of how digital innovations are altering the way food is served.

Enhanced Voice Ordering Function

Voice recognition and communication technology have come a long way since its commencement, and some vendors are already integrating virtual assistant-based ordering functions to their services.

With AI assistance, restaurants can now count on automated processes to handle voice orders from mobile applications, kiosks, drive-thru, and others. A customer can walk up to a premise and start placing an 

order without any point person to get the order through. A similar system can be employed at the drive-thru and on the phones to increase competence and speed the order fulfillment, which comes extremely handy during peak hours.

Personalized Service At A Kiosk

One of the biggest attractions of a brick and mortar restaurant or cafe is the customized service where a server may know a regular customer’s preferences and tastes and tailor the order accordingly.

However, these custom-made treatments come at the cost of productivity and speed. To diminish the lines and wait time while concurrently offering a tailored service to consumers, some restaurants have installed a self-ordering system that features facial recognition technology. An AI-driven platform makes suggestions based on a customer’s preceding orders stored in the network connected to the patron’s facial geometry.

Valuable Insights

Across all sectors, data is becoming the most valuable asset a business can own, and the restaurant industry is no different. More and more operators are looking to leverage their data strategically to move more goods and services to capitalize on profit.

Contemporary restaurant management platform vendors have admittance to data that permits them to derive valuable insights regarding customers’ seasonal preferences, dining patterns, and other geographic-specific trends.

These insights can then be used to foresee the volume of goods to be stocked up, plan a store expansion and staffing, schedule a new menu item launch, set competitive pricing, among other things.