By Food and Beverages | Friday, August 09, 2019
Expo provides information and tools that brands need, at their fingertips, and improves the execution of orders instantly to save the time and energy of the team.
FREMONT, CA: Olo is a leading food ordering platform for the restaurant industry, and it recently announced the full use of Expo, its tablet-based order manager. The launch of Expo allows restaurant brands and their Front-of-House (FOH) employees to manage and accelerate digital orders on the fly dynamically. Every order taken from direct and indirect channel appears in a single, merged stream irrespective of how orders are placed and handed off.
Expo is the only wholly sanctioned order manager of its kind and is also a modern progressive web application. It is designed to provide lightweight access to the digital ordering tools, which the Olo brands already leverage. Expo works as an impartial system or in combination with dozens of popular POS systems integrated already with the digital ordering platform of Olo. It allows the restaurants to select the device that suits best for their needs.
The public release of Expo follows two years of R&D and testing with beta partners. It permits effortless ordering and store management of the orders during the day, to drive sales and guest satisfaction. Expo is the only authorized order management solution on the market that offers a two-way integration to marketplaces and delivery service providers (DSPs) who collectively enable delivery access.
The company created Expo to add new layers of transparency and order management for in-store teams since most of the Olo’s technology was designed to integrate directly into the existing systems. Businesses can utilize Expo to manage the entire flow of orders from direct and indirect channels, early fire an order if a customer arrives before-time, and interface to delivery parcels via standard integrations with DSPs. They can also preview upcoming orders and be alerted of bulk orders along with being answer-ready for inquiries regarding recently completed orders.
Olo supports digital ordering and delivery programs that link the restaurant brands to the on-demand world. Its platform enables millions of orders across every stage of restaurant e-commerce and helps to keep over 70,000 restaurants to run smoothly. Any order taken from Olo interacts flawlessly with existing restaurant systems and allows companies to capture demand from brand direct website and apps and virtual assistant.