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By Jason Breazeale, Senior Director - Digital and Restaurant Technology, Denny’s
By Steve Smyth, Director of Restaurant technology, Taco John’s International
By David Morton, Founder and Proprietor at DMK Restaurants
Food and Beverages | Monday, May 30, 2022
Successful restaurants require technology to keep up with the times and help the business function more efficiently.
Fremont, CA: While restaurants are rapidly incorporating technology as an integral component of their operations, there is still an opportunity for growth in the industry. In order to match the ever-changing preferences of customers and to run a more efficient business, restaurateurs must continue to invest in new technologies to remain current with or even ahead of industry trends. Thus, they can concentrate on what they enjoy most: providing wonderful meals and unforgettable dining experiences.
Here are the technologies that are transforming the restaurant operations:
Touchscreen point of sales systems
Most of the touchscreen terminals are powered by restaurant POS software with an intuitive, user-friendly interface, allowing staff to move rapidly and new hires to learn quickly. Touchscreen POS systems streamline the order-taking process, allowing you to place more orders in less time and create more income. Many point-of-sale (POS) systems in use today, usually in quick-service restaurants, have guest-facing screens that allow customers to watch as they order, pay, and tip on the screen. This enhances order precision and speed, enabling your staff to keep the line moving.
Order and pay at the table
Safety, swiftness, and effectiveness have long been essential components of the dining experience. In the wake of the COVID-19 outbreak, however, their significance has increased significantly. Mobile Order & PayTM enables your visitors to order and pay for their meals from the comfort and security of their own mobile devices. Not only does it provide your guests peace of mind, but it also improves table turn times, reduces labor expenses, and provides you with vital data to better understand your guests.
Contactless payments
After Order and Pay at the table, contactless payment options are becoming increasingly vital to diners' experiences. Contactless payment solutions protect your customers by allowing them to tap, dip, or swipe to pay for their purchases. This minimizes unwanted or unnecessary physical contact between guests and staff at a time when safety and social distance are of the utmost importance.
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