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Can the Food Service Industry Adapt to Emerging Technologies??

By Food and Beverages | Friday, October 11, 2019

It is certainly not an “unthinkable” idea that the emerging trends cannot entirely transform the food services industry, today and beyond.

FREMONT, CA: Technology has taken over a significant part of the everyday activities commonly associated with the hospitality industry. The past years have seen a massive rise in technology that has brought new possibilities in the digital world. Numerous sectors are now welcoming the latest technologies with open arms to trigger efficiency and narrow down the wastage.

The foodservice industry has been a part of the new shift and has embraced exclusive technologies to instill innovative elements in their businesses to stand out from the crowd. The technology has crept out of the kitchen, and the day is not far when it will be interacting with the customers in the restaurants. It is more likely that technology will be seen enhancing the restaurant experience in no time, keeping in mind their consistency and precision.

Cashless Food Service:

In the present day, food catering services are going for cashless transactions, which are seamless as well as secure for both customers and service providers. Their endless advantages include deterring thieves and making it easier for the cashiers to handle transactions. It also helps in removing the need to count money every day and depositing it into the banks. Cryptocurrency has brought significant impressions when it comes to payments, in countries such as Germany and Japan, where a cryptocurrency is a valid form of payment. Many apps facilitate payment or transactions through Bitcoin and other crypto-currencies. 

Commercial Kitchen:

In today’s world, technology in any kitchen is not restricted to a fridge, microwave, or other ordinary equipment. As a matter of fact, the traditional tools in the kitchen have also come a long way technologically to perform more than just the usual services. Commercial kitchens are making use of connected gadgets to prepare as well as deliver food for the customers. In every kitchen, people can witness commercial warewashers doing more than just cleaning. Warewashers have an option of connected wash, which has network equipment and can attain precision cleaning with ultimate competency. There are modern refrigerators that can send a ping on the phone of its owner in case the door is left open accidentally.

Apart from that, manufacturers are making advancements in computer graphics, with BIM drawings as a technique to utilize the available space in the kitchen entirely and also build efficient layouts.

Food Delivery:

Several food delivery organizations have started experimenting with different ways to take advantage of every emerging technology. The potential reduction in manpower that is achieved by utilizing robotic delivery or driverless cars has attracted every tech giant in the foodservice industry. They have designed systems that allow customers to place the order for a pizza by only posting on social media platforms with an emoticon of a pizza slice. With the help of technology, businesses can serve better and efficiently with minimum effort.

Virtual Reality:

Virtual support is considered as another emerging trend in the food catering industry. Customers do not have to interact for a long time with the representatives to order a food item. Technologies having virtual assistants have shaken hands with different companies to allow rapid and effortless re-order from the order history. 

Numerous businesses are testing with creating various realities for the customers in their restaurants. They are developing multiple sensory approaches toward food that can help in altering reality to bring innovative elements to the dining sector. Large establishments have experimented with virtual reality to get the best results and enhanced customer experience.

As it is said, transformation and development are both inevitable. People now realize the significance of technology and the benefits of it in business. Many leading companies in the food and restaurant catering industry have taken up the challenge already, to reach as many people as possible.

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