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3 Influential Ways AI is Impacting Food Services

By Food and Beverages | Tuesday, December 15, 2020

Artificial Intelligence improves the efficiency, speed, and precision of the employees’ work and helps manage their schedule and track aspects of the business that the staff would otherwise spend time handling themselves.

FREMONT, CA: Along with other progressive restaurant technology, AI is shaping the future of the food service industry and completely adapting how the staff interacts with customers. With the most advanced, up-to-date restaurant Artificial Intelligence (AI), the business can serve better.

Customer-Facing Technology

Those restaurants utilizing customer-facing technology can benefit from letting their customers directly interact with, experience, or view the display screens during ordering and payment. By driving this technology with AI, businesses can further improve every customers’ experience.

Self-service plays an enormous role here. For instance, eateries are experimenting with facial recognition software that can enable a kiosk to distinguish and remember repeat customers. Accessing this data will allow the machines to recall previous orders and then prompt the guest to reorder a frequent favorite or recommend new meals depending on past preferences, trends, and popular menu at the time. Self-service has numerous benefits; it dramatically speeds up service, reduces wait time, augments customer satisfaction, and frees the employees to complete other tasks while remaining available to answer customer queries and troubleshoot the self-service equipment.

Delivery Orders

Delivery can significantly benefit from AI integration. By analyzing each other’s preparation and cook time, couriers can better administer their routes and accept deliveries. Furthermore, AI can examine potential routes to optimize speed, productivity, and food quality so that customers experience their food as it was meant to be enjoyed, just as fresh and delicious as if ordered in-house. It also saves the restaurant money on mileage and time by offering drivers the most direct, traffic-free route to their destination. Customers can also track the order’s progress from start to finish. This feature fosters a better relationship with the store and heartens customer loyalty.

Staff Management

AI improves the efficiency, speed, and precision of the employees’ work and helps manage their schedule and track aspects of the business that the staff would otherwise spend time handling themselves. Furthermore, AI works with employees to create an incredible customer experience by evaluating past data to generate future expectations that the staff can refer to in real-time. Get the guests what they want before they even know that they want it.

Check out: Top Artificial Intelligence Solution Companies

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