Beyond the opportunity to leverage significant data insights and eliminate tedious and routine tasks from human employees, AI applications can make customers happier while improving the bottom line for business owners.
FREMONT, CA: According to a news report from the United States Centers for Disease Control and Prevention, almost 37 percent of American adults consumed fast food on any given day between 2013 and 2016. This means that every day in the country, the natives about 84.8 million or roughly one in four, the adults consume fast food.
With changing food trends, the evolving consumer tastes and choices for discovering unique dining experiences through various social platforms like the American fast food industry had added nearly 28,000 restaurants over the last decade.
When consumers chose AI, they think of burger-flipping robots or the machines that zoom around a restaurant to deliver food to different tables. Most of the Ai applications don't allow for that level of sophistication. Most of the organizations are already implementing AI through machine learning and predictive analytics, and some of the other industries are also deploying AI for the coming years.
Leveraging AI can affect everyone in the restaurant industry, ranging from fast food to fine dining. By employing the labor-saving AI technologies like the self-service kiosks and conversational customer service platforms, restaurants can reduce the number of employees required to staff a shift. Moreover, AI software that automates time-consuming processes allows employees to support each other better and helps minimize stress.
AI can help ensure customer satisfaction, even in the face of being shorthanded. By delivering human employees from the time-consuming monotony of some tasks in the eatery, AI allows employees to pay more attention to the consumers in the store or at the window, improving each consumer's overall experience through increased attentiveness and care to detail.
Additionally, AI is independent of time limitations and holidays off. They always work for their shift, even in inclement weather, and AI never call in sick or quit in the middle of their shift.